ExtraHop    Jul 11 1:47PM 2018

Why does my (customer) name appear as "MemoryError" and cannot be changed?

gchen    Jul 11 8:02PM 2018

That was what you entered under display name when you created your first post. What do you want to change it to?

ExtraHop    Jul 30 10:52AM 2018

It depends... Are these issues publicly-viewable?

gchen    Jul 30 8:17PM 2018

Yes everyone can see these issues but the tickets you create on your customer page (if you own at least one commercial license) won't be seen by anyone else.

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