Some backups of the virtual machines fail

Efren    Sep 16 5:52PM 2018

The backup is launched correctly but no backups of all the machines are made. How can I see the log? How can I trace the error? Can you extend the trial while I get it fixed?

Thank you


gchen    Sep 17 1:23PM 2018

If you're running the backups in cron, here is how to set up the cron command to output to a log file:

./vertical cron "00 3 * * *" --email --subject '"Successful Backup"' --failure-subject '"Backup FAILED"' --threads 8 "&> /path/to/log/file"

I've extended your trial licenses by one more month.


Efren    Sep 19 11:04AM 2018

Ok, i will try! Thank you!!


Efren    Sep 26 4:38PM 2018

Sorry, the backup continues to fail. The error says "Memory error" This is the log:

2018-09-26 17:35:02.733830 INFO PROGRAM_VERSION Vertical Backup 1.2.0 2018-09-26 17:35:04.133764 INFO LICENSE_INFO Licensed to sistemas@xxxx.xxx; expires on 2018-10-17 2018-09-26 17:35:04.152570 INFO STORAGE_CREATE Storage set to /vmfs/volumes/NFSBackup/storageManolo2017/ 2018-09-26 17:35:04.162775 INFO SNAPSHOT_GETALLVM Listing all virtual machines 2018-09-26 17:35:04.897054 INFO BACKUP_VM Backing up XXXXXBALLDATA, id: 16, vmx path: /vmfs/volumes/datastore2/XXXXXBALLDATA/XXXXXBALLDATA.vmx, guest os: windows8Server64Guest 2018-09-26 17:35:04.926770 INFO BACKUP_PREV Last backup at revision 11 found 2018-09-26 17:35:05.649702 INFO SNAPSHOT_POWER Virtual machine XXXXXBALLDATA is powered on 2018-09-26 17:35:05.649930 INFO SNAPSHOT_REMOVE Removing all snapshots of XXXXXBALLDATA 2018-09-26 17:35:07.377291 INFO SNAPSHOT_CREATE Creating a new virtual machine snapshot for XXXXXBALLDATA 2018-09-26 17:35:49.434527 INFO BACKUP_UPLOAD Uploaded file /vmfs/volumes/datastore2/XXXXXBALLDATA/disco1a.vmdk 2018-09-26 17:35:49.502089 INFO BACKUP_UPLOAD Uploaded file /vmfs/volumes/datastore2/XXXXXBALLDATA/disco3.vmdk 2018-09-26 17:35:49.504678 INFO BACKUP_UPLOAD Uploading file disco1a-flat.vmdk 2018-09-26 17:35:57.595305 INFO RESTORE_THREAD Using 8 uploading threads 2018-09-26 17:42:59.371746 INFO BACKUP_UPLOAD Uploaded file disco1a-flat.vmdk 148.10MB/s 00:07:01 2018-09-26 17:42:59.373358 INFO BACKUP_UPLOAD Uploading file disco3-flat.vmdk 2018-09-26 17:43:14.750364 INFO RESTORE_THREAD Using 8 uploading threads 2018-09-26 19:00:25.629673 INFO BACKUP_UPLOAD Uploaded file disco3-flat.vmdk 207.86MB/s 01:17:10 2018-09-26 19:00:25.732661 INFO BACKUP_UPLOAD Uploaded file XXXXXBALLDATA.vmx 2018-09-26 19:00:25.760501 INFO BACKUP_UPLOAD Uploaded file XXXXXBALLDATA.vmxf 2018-09-26 19:00:37.061544 INFO BACKUP_DONE Backup XXXXXBALLDATA@esxi55 at revision 12 has been successfully completed 2018-09-26 19:00:37.061705 INFO BACKUP_STATS Total 1025104 chunks, 1025098.30M bytes; 27582 new, 27579.00M bytes, 16344.08M uploaded 2018-09-26 19:00:37.061792 INFO BACKUP_TIME Total backup time: 01:24:48 2018-09-26 19:00:37.217565 INFO SNAPSHOT_REMOVE Removing all snapshots of XXXXXBALLDATA 2018-09-26 19:00:45.883680 INFO BACKUP_VM Backing up XXXXXXXXXX-quimica01, id: 17, vmx path: /vmfs/volumes/datastore2/XXXXXXXXXX-quimica01/XXXXXXXXXX-quimica01.vmx, guest os: centos64Guest 2018-09-26 19:00:45.919034 INFO BACKUP_PREV Last backup at revision 11 found 2018-09-26 19:00:46.608972 INFO SNAPSHOT_POWER Virtual machine XXXXXXXXXX-quimica01 is powered on 2018-09-26 19:00:46.609221 INFO SNAPSHOT_REMOVE Removing all snapshots of XXXXXXXXXX-quimica01 2018-09-26 19:00:48.331816 INFO SNAPSHOT_CREATE Creating a new virtual machine snapshot for XXXXXXXXXX-quimica01 2018-09-26 19:00:53.530548 INFO BACKUP_UPLOAD Uploaded file /vmfs/volumes/datastore2/XXXXXXXXXX-quimica01/XXXXXXXXXX-quimica01.vmdk 2018-09-26 19:00:53.532804 INFO BACKUP_UPLOAD Uploading file XXXXXXXXXX-quimica01-flat.vmdk 2018-09-26 19:00:54.530054 INFO RESTORE_THREAD Using 8 uploading threads 2018-09-26 19:02:39.239243 INFO BACKUP_UPLOAD Uploaded file XXXXXXXXXX-quimica01-flat.vmdk 488.97MB/s 00:01:44 2018-09-26 19:02:39.262870 INFO BACKUP_UPLOAD Uploaded file XXXXXXXXXX-quimica01.vmx 2018-09-26 19:02:39.291092 INFO BACKUP_UPLOAD Uploaded file XXXXXXXXXX-quimica01.vmxf 2018-09-26 19:02:41.774054 INFO BACKUP_DONE Backup XXXXXXXXXX-quimica01@esxi55 at revision 12 has been successfully completed 2018-09-26 19:02:41.774196 INFO BACKUP_STATS Total 51209 chunks, 51203.72M bytes; 559 new, 556.27M bytes, 188.42M uploaded 2018-09-26 19:02:41.774280 INFO BACKUP_TIME Total backup time: 00:01:48 2018-09-26 19:02:41.777842 INFO SNAPSHOT_REMOVE Removing all snapshots of XXXXXXXXXX-quimica01 2018-09-26 19:02:43.299283 INFO BACKUP_VM Backing up XXXXXA01, id: 20, vmx path: /vmfs/volumes/datastore2/XXXXXA01/XXXXXA01.vmx, guest os: centos64Guest 2018-09-26 19:02:43.316623 INFO BACKUP_PREV Last backup at revision 11 found 2018-09-26 19:02:44.041481 INFO SNAPSHOT_POWER Virtual machine XXXXXA01 is powered on 2018-09-26 19:02:44.041707 INFO SNAPSHOT_REMOVE Removing all snapshots of XXXXXA01 2018-09-26 19:02:45.860195 INFO SNAPSHOT_CREATE Creating a new virtual machine snapshot for XXXXXA01 2018-09-26 19:02:51.120721 INFO BACKUP_UPLOAD Uploaded file /vmfs/volumes/datastore2/XXXXXA01/XXXXXA01.vmdk 2018-09-26 19:02:51.125421 INFO BACKUP_UPLOAD Uploading file XXXXXA01-flat.vmdk 2018-09-26 19:02:51.443454 INFO RESTORE_THREAD Using 8 uploading threads 2018-09-26 19:03:34.870515 INFO BACKUP_UPLOAD Uploaded file XXXXXA01-flat.vmdk 235.80MB/s 00:00:43 2018-09-26 19:03:34.902546 INFO BACKUP_UPLOAD Uploaded file XXXXXA01.vmx 2018-09-26 19:03:34.953223 INFO BACKUP_UPLOAD Uploaded file XXXXXA01.vmxf 2018-09-26 19:03:36.114973 INFO BACKUP_DONE Backup XXXXXA01@esxi55 at revision 12 has been successfully completed 2018-09-26 19:03:36.115115 INFO BACKUP_STATS Total 10246 chunks, 10240.75M bytes; 566 new, 563.66M bytes, 177.59M uploaded 2018-09-26 19:03:36.115199 INFO BACKUP_TIME Total backup time: 00:00:45 2018-09-26 19:03:36.115978 INFO SNAPSHOT_REMOVE Removing all snapshots of XXXXXA01 2018-09-26 19:03:37.652156 INFO BACKUP_VM Backing up NAS01, id: 21, vmx path: /vmfs/volumes/datastore2/NAS01/NAS01.vmx, guest os: centos64Guest 2018-09-26 19:03:37.670544 INFO BACKUP_PREV Last backup at revision 10 found 2018-09-26 19:03:38.380511 INFO SNAPSHOT_POWER Virtual machine NAS01 is powered on 2018-09-26 19:03:38.380728 INFO SNAPSHOT_REMOVE Removing all snapshots of NAS01 2018-09-26 19:03:40.150227 INFO SNAPSHOT_CREATE Creating a new virtual machine snapshot for NAS01 2018-09-26 19:03:45.833801 INFO BACKUP_UPLOAD Uploaded file /vmfs/volumes/datastore2/NAS01/NAS01.vmdk 2018-09-26 19:03:45.844118 INFO BACKUP_UPLOAD Uploaded file /vmfs/volumes/datastore2/NAS01/NAS01_1.vmdk 2018-09-26 19:03:45.846152 INFO BACKUP_UPLOAD Uploading file NAS01_1-flat.vmdk 2018-09-26 19:04:01.751632 INFO RESTORE_THREAD Using 8 uploading threads 2018-09-26 20:41:18.858793 INFO BACKUP_UPLOAD Uploaded file NAS01_1-flat.vmdk 179.64MB/s 01:37:17 2018-09-26 20:41:18.883835 INFO BACKUP_UPLOAD Uploading file NAS01-flat.vmdk 2018-09-26 20:41:26.628756 INFO RESTORE_THREAD Using 8 uploading threads 2018-09-26 20:42:42.022092 INFO BACKUP_UPLOAD Uploaded file NAS01-flat.vmdk 434.63MB/s 00:01:15 2018-09-26 20:42:42.121986 INFO BACKUP_UPLOAD Uploaded file NAS01.vmx 2018-09-26 20:42:42.144519 INFO BACKUP_UPLOAD Uploaded file NAS01.vmxf 2018-09-26 20:43:06.930612 INFO BACKUP_DONE Backup NAS01@esxi55 at revision 11 has been successfully completed 2018-09-26 20:43:06.930802 INFO BACKUP_STATS Total 1081429 chunks, 1081422.38M bytes; 22511 new, 22508.00M bytes, 16409.06M uploaded 2018-09-26 20:43:06.930891 INFO BACKUP_TIME Total backup time: 01:39:21 2018-09-26 20:43:07.015001 INFO SNAPSHOT_REMOVE Removing all snapshots of NAS01 2018-09-26 20:43:30.910308 INFO BACKUP_VM Backing up XXXXXTIC01, id: 25, vmx path: /vmfs/volumes/datastore3/XXXXXTIC01/XXXXXTIC01.vmx, guest os: windows8Server64Guest 2018-09-26 20:43:30.928529 INFO BACKUP_LISTING No previous backup found. Listing existing chunks 2018-09-26 21:09:09.027399 INFO COMMAND_FAILURE Failed to run command '/bin/vim-cmd vmsvc/power.getstate 25': MemoryError() 2018-09-26 21:09:09.027641 ERROR COMMAND_FAILURE Failed to run command '/bin/vim-cmd vmsvc/power.getstate 25': MemoryError()


gchen    Sep 27 11:25AM 2018

The --no-chunk-listing option should help:

./vertical backup --no-chunk-listing vmname 

Usually Vertical Backup will try to load the list of all chunks in the storage into memory for the first backup of a virtual machine. This list may be too large to fit into the memory so the --no-chunk-listing option will skip this step. Once the initial backup is done, this option won't be needed, because subsequent backups will only load the list of chunks in the last backup into memory.


Efren    Sep 30 4:43AM 2018

Ok. I see this error at console with --no-chunk-listing option:

/vmfs/volumes/4dc2032e-c8a149fa-1119-d4856444cd6e/verticalbackup # ./vertical backup --no-chunk-listing XXXXXTIC01 Vertical Backup 1.2.0 Licensed to sistemas@nubecao.com; expires on 2018-10-17 Storage set to /vmfs/volumes/NFSBackup/storageManolo2017/ Listing all virtual machines Backing up XXXXXTIC01, id: 25, vmx path: /vmfs/volumes/datastore3/XXXXXTIC01/XXXXXTIC01.vmx, guest os: windows8Server64Guest No previous backup found Virtual machine XXXXXTIC01 is powered on Removing all snapshots of XXXXXTIC01 Creating a new virtual machine snapshot for XXXXXTIC01 Failed to read file '/vmfs/volumes/datastore3/XXXXXTIC01/XXXXXTIC01_2.vmdk': No such file or directory Backup can't proceed when there is no snapshot and an attempt to create a new one failed Removing all snapshots of XXXXXTIC01

But in the vmx file the is disabled (I have deleted this disk)

XXXXXTIC01.vmx

scsi1.pciSlotNumber = "224" scsi1.virtualDev = "lsisas1068" scsi1.present = "TRUE" scsi1:0.deviceType = "scsi-hardDisk" scsi1:0.fileName = "XXXXXTIC01_2.vmdk" sched.scsi1:0.vFlash.enabled = "FALSE" scsi1:0.present = "FALSE" scsi1:0.redo = ""


gchen    Oct 2 1:27PM 2018

Vertical Backup doesn't parse the line that disables the disk, but you can exclude that disk with the --exclude-disk option:

./vertical backup --no-chunk-listing --exclude-disk "*XXXXXTIC01_2.vmdk" vmname 


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